Frequently Asked Questions about your tickets to the Pantheon of Agrippa in Rome
1. Booking confirmed
After completing your purchase, you will receive a booking confirmation email.
2. Ticket delivery
Our delivery commitment is:
● Up to 24 hours before the visit for advance bookings.
● Up to 1 hour before the visit for bookings made less than 24 hours in advance.
When the tickets are available, you will receive your ticket by email and, additionally, we may send it via WhatsApp and/or SMS for your convenience. Furthermore, 24 hours before your visit, you will receive an automatic reminder through the same channels.
3. Exception: tours with in-person ticket delivery
For guided tours, tickets are not sent in advance, as they are delivered directly by the guide to our client.
● Delivery takes place at the meeting point on the day and time of the visit.
● The customer must go to the meeting point indicated in their confirmation email.
The type of tour purchased (digital delivery or in-person delivery) is clearly indicated in the booking confirmation email sent immediately after purchase.
Admission to the Pantheon in Rome is included in all tours where we indicate this during the booking process. This information will always be clearly visible.
Your tickets will indicate the meeting point for the visit to the Pantheon of Agrippa; you should arrive in advance to enjoy your visit comfortably.
When you complete the purchase process, you will receive two emails. The first will confirm the purchase of your guided tour. The second will include a link and instructions to access your private area on our website, where you can download your tickets and, if you requested the audio guide, the audio guide as well.
Tickets to the Pantheon of Agrippa are nominative, so you must bring your original physical identity document (ID card or equivalent) or passport. Photocopies and digital copies are not accepted.
Yes, digital-format tickets are allowed as long as they are perfectly readable.
Ticketed access is mandatory for everyone. Visitors under 18 enter for free, but must present their ticket and identification.
Once the booking has been made, it is not possible to change the name, date, time, or cancel the tickets, so no refund is available. This condition is explicitly accepted during the purchase. Only if the monument closes will you be entitled to a full refund, which will be automatically processed using the same payment method.
There is no right of withdrawal: tickets and additional services are non-refundable and cannot be modified after purchase.
No, eating or drinking is not allowed inside the Pantheon, and there is no service for purchasing food or drinks inside.
No, we do not offer a luggage storage service or lockers.
No, visits are not canceled due to rain; in fact, the oculus allows you to watch the rain fall inside, creating a unique effect.
If the Pantheon closes during your time slot, please contact customer support to arrange refunds or changes.
Entry with pets of any size is not permitted.
No, tickets are valid only for the date and time you selected when purchasing them.
Out of respect for its religious character, shorts, skirts above the knee, sleeveless shirts, low-cut tops, caps, or hats are not permitted.
To avoid crowds, the best time is right at opening or late in the afternoon. Midday hours are usually the busiest.
The visit usually lasts between 40 and 60 minutes, although you can adapt it to your own pace.
Yes, but without flash, and the use of tripods is not permitted to protect the heritage site.
The Pantheon is the final resting place of Kings Victor Emmanuel II and Umberto I, politicians such as Depretis and Crispi, artists such as Corelli or Vignola, and the sarcophagus of Raphael Sanzio.
